ZVC India, the parent company of Zoom Communications, Inc., has appointed Arijit Dey as Channel Leader for India and SAARC, strengthening its focus on expanding its partner ecosystem as organizations increasingly adopt AI-driven solutions to improve productivity, customer experience, and business outcomes.
With more than 24 years of experience across enterprise sales, business development, and strategic partnerships in the technology and telecommunications sectors, Dey will lead Zoom’s channel strategy across India and SAARC. His responsibilities will include strengthening partner engagement, accelerating channel-led growth, and enabling partners to help organizations leverage Zoom’s AI-powered platform to drive business results.
Commenting on the appointment, Jacob Pereira, Head of APAC Partners, Zoom, said:
“Our partner ecosystem is central to how we bring Zoom’s innovations to our customers across India and SAARC. Arijit brings deep channel expertise and a strong track record of building strategic alliances that drive growth. As organizations increasingly look to AI to improve how work gets done, his leadership will help our partners deliver greater value to customers and capture new opportunities.”
Before joining Zoom, Dey served as Director of Strategic Partnerships at Genesys, where he played a key role in driving Contact Center as a Service (CCaaS) growth through strategic collaborations with service providers, global systems integrators, and customer experience partners.
Throughout his career, he has held leadership roles across telecommunications companies and technology startups, successfully building enterprise businesses, expanding partner networks, and leading high-performing teams.
Sharing his views on the appointment, Sameer Raje, General Manager & Head, India & SAARC, Zoom, said:
“Organizations in India and SAARC are looking beyond productivity gains and asking how AI can help them drive better customer and employee experiences, make faster decisions, and achieve stronger business outcomes. Partners are critical to helping customers realize that value, and Arijit’s appointment reflects our continued investment in the ecosystem that supports our customers in this growth region.”
Speaking about his new role, Arijit Dey said:
“I am excited to join Zoom and work alongside our partners across India and SAARC to help organizations embrace modern, AI-powered collaboration and customer experience solutions. Zoom has built a strong reputation for innovation and partner success, and I look forward to working with, empowering, and growing this ecosystem to further strengthen Zoom’s presence in the market.”
Zoom stated that under Dey’s leadership, it will continue to strengthen its channel-first strategy through the Zoom Up Partner Program, offering partners enhanced tools, streamlined processes, deeper engagement opportunities, and greater access to its expanding portfolio of workplace, customer experience, and AI-powered solutions.
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