CX Leadership Circle

Bhavna Kapur takes charge as Senior Vice President of Global Marketing & Customer Experience at HCLTech

CX Leadership Circle Heena Kanwar -
HCLTech has elevated Bhavna Kapur to Senior Vice President, Global Marketing and Customer Experience, recognising her extensive experience in...

Paytm appoints Chaitra VN as AVP – Customer Service for Travel Business

CX Leadership Circle Simran Shiwalkar -
Chaitra VN has joined Paytm as Associate Vice President – Customer Service for its travel business, moving from Practo,...

NatWest Group appoints Harsh Agarwal as Managing Director, Customer Experience & Engagement

CX Leadership Circle Heena Kanwar -
Bringing extensive international experience across digital products, e-commerce and technology, Harsh Agarwal has been appointed Managing Director, Customer Experience...

Adobe appoints Anil Chakravarthy as CEO

CX Leadership Circle Heena Kanwar -
Adobe has named Anil Chakravarthy as its next President and CEO, marking a leadership transition at the software company...

Ageas Federal Life Insurance appoints Ajeshkumar Charuvilla as Head of Customer Experience

CX Leadership Circle Heena Kanwar -
Ageas Federal Life Insurance has strengthened its customer-focused leadership with the appointment of Ajeshkumar Charuvilla as Head of Customer...

Pepperfry appoints Jyoti Arora as Associate Director – Customer Experience

CX Leadership Circle Simran Shiwalkar -
Pepperfry has appointed Jyoti Arora as Associate Director – Customer Experience, marking her return to the furniture and home...
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