John will join M&S this summer and will lead the company’s Digital, Data and Technology function. In his new role, he will oversee the modernization of technology platforms, digital capabilities, data infrastructure, and innovation initiatives that support the retailer’s long-term transformation objectives.
A seasoned technology and retail executive, John brings more than 30 years of experience across technology leadership, digital transformation, enterprise architecture, supply chain operations, and business enablement.
John joins M&S from Woolworths Group, where he currently serves as Chief Information Officer and Managing Director of Group Enablement. In this position, he has led enterprise-wide technology strategy, digital innovation, operational enablement, and large-scale transformation programs across one of Australia’s largest retail organizations.
Prior to this role, John served as Chief Information Officer at Woolworths Group, where he played a key role in driving technology modernization initiatives and strengthening the company’s digital capabilities to support business growth and evolving customer expectations.
Alongside his executive responsibilities, John also serves as a Non-Executive Director at Quantium, providing strategic guidance on technology, analytics, and digital innovation.
Before relocating to Australia, John spent more than 16 years with Woolworths South Africa, holding several senior leadership positions including Chief Information Officer and Senior Executive for Foods Planning, Replenishment and Value Chain. During this period, he also led initiatives spanning enterprise architecture, program management, and information systems strategy.
Earlier in his career, John held technology leadership roles with Gap Inc. and began his professional journey in software development and systems management in South Africa.
Over the course of his career, John has built a strong reputation for leading large-scale technology organizations, modernizing enterprise systems, strengthening supply chain capabilities, and enabling business transformation through technology and data-driven innovation.
His appointment reflects M&S’s ongoing investment in technology, digital capabilities, and data-led decision-making as the company seeks to enhance customer experiences, improve operational efficiency, and support future growth.
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