DoorDash is expanding its technology presence in India with a new global technology hub in Hyderabad, with plans to create 3,000 jobs over the next 2 years, according to the Telangana state government.
The centre will initially have teams focused on customer support and general and administrative functions. The customer support operation will add 500 professionals in its first phase.
The Hyderabad facility is DoorDash’s second technology office in India, after its Pune centre. The Pune operations include software, data and analytics teams acquired through the company’s 2021 purchase of robotics startup Chowbotics for an undisclosed amount.
The new customer support centre will be DoorDash’s third service hub globally, alongside facilities in Tempe, Arizona, and Mexico City.
Companies are increasingly exploring offshore technology hubs, known as global capability centres (GCCs), as they look to reduce costs and lower their dependence on external IT contractors.
DoorDash joins Costco, McDonald’s, Charles Schwab, Marriott and Southwest Airlines among companies that have opened offshore centres in Hyderabad in recent months.
India has become the world’s largest GCC hub, with more than 2,100 centres employing around 2.36 million people. These centres generate nearly $100 billion in revenue, according to a 2026 report by Nasscom-Zinnov.
DoorDash is expanding its technology presence in India with a new global technology hub in Hyderabad, with plans to create 3,000 jobs over the next 2 years, according to the Telangana state government.
The centre will initially have teams focused on customer support and general and administrative functions. The customer support operation will add 500 professionals in its first phase.
The Hyderabad facility is DoorDash’s second technology office in India, after its Pune centre. The Pune operations include software, data and analytics teams acquired through the company’s 2021 purchase of robotics startup Chowbotics for an undisclosed amount.
The new customer support centre will be DoorDash’s third service hub globally, alongside facilities in Tempe, Arizona, and Mexico City.
Companies are increasingly exploring offshore technology hubs, known as global capability centres (GCCs), as they look to reduce costs and lower their dependence on external IT contractors.
DoorDash joins Costco, McDonald’s, Charles Schwab, Marriott and Southwest Airlines among companies that have opened offshore centres in Hyderabad in recent months.
India has become the world’s largest GCC hub, with more than 2,100 centres employing around 2.36 million people. These centres generate nearly $100 billion in revenue, according to a 2026 report by Nasscom-Zinnov.
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