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UPS Partners with NTT Data for Cloud and AI-Driven IT Transformation

UPS, the US package delivery company, has entered into a 10-year agreement with NTT Data to revamp its IT infrastructure. This partnership aims to reorganize data workloads between private and public cloud environments, enhancing the use of advanced AI services. 

The goal is to improve digital efficiency across UPS’s operations, starting with data centers and ultimately enhancing customer services. As part of this agreement, NTT Data will acquire and oversee UPS’s essential data centers and create new solutions to bolster its logistics and delivery operations. The deal is expected to include the development of AI-driven tools that will function across the cloud-edge spectrum, utilizing various IoT sensing and networking technologies that NTT Data offers. Initially, the focus will be on custom data center colocation, digital transformation, and cloud migration.

A statement said: “NTT DATA will purchase and operate one of UPS’s mission-critical data centers and enable colocation of IT workloads in-place. This includes using the best mix of public cloud and on-premises solutions to enhance efficiency and flexibility. NTT DATA will also help develop new solutions. These changes will support UPS’s plans to reallocate savings toward innovative projects designed to drive growth initiatives, including developing new digital-centric services for their customers.”

The London-headquartered consultancy and integrator firm described the project as an exercise to “operationalise [UPS’s] ‘data-centre-of-the-future’ vision, deliver the next generation IT infrastructure, and accelerate digital product development”. Abhijit Dubey, president and chief executive at NTT Data, said: “As the third-largest data centre provider in the world, and the only one to offer full-stack transformation services, [we are] well-positioned to help UPS reduce operational costs and risks, drive innovation and revenue growth, and maintain market leadership.”

NTT DATA offers comprehensive end-to-end services that seamlessly combine IT services, data center management, and digital transformation solutions. Whether it’s designing and building cutting-edge data centers or overseeing and enhancing IT systems, NTT DATA delivers a full range of services to meet all technological requirements. This integrated strategy allows clients to concentrate on innovation and growth while NTT DATA manages the intricacies of technology transformation.

Ken Finnerty, senior vice president for global IT at UPS, said: “This arrangement allows the UPS technology teams, under our ‘efficiency reimagined’ initiatives, to focus their expertise on the development of digital solutions to solve customers’ supply chain needs.”

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