Doug brings more than 25 years of executive leadership experience across telecommunications, fiber infrastructure, managed services, cloud communications, and technology-driven businesses. Throughout his career, he has led organizations through growth, operational expansion, strategic transformation, M&A integration, and organizational development across both private equity-backed and public company environments.
Before joining NetCarrier, Doug served as Chief Executive Officer and Board Member at WANRack, where he led strategic growth and operational expansion initiatives. Earlier, he held leadership roles as Chief Operating Officer at FirstLight Fiber and served in multiple President-level positions at Windstream and PAETEC, overseeing sales, operations, managed services, market development, and wholesale business functions.
“NetCarrier and our employees deserve the right full-time leader,” said Brook Lenfest. “My time has been divided among multiple business and philanthropic demands leading to the decision to find a new leader for NetCarrier. I have known Doug Derstine for 25 years. I respect his business acumen and work ethic, and I couldn’t be more confident handing NetCarrier’s reins to him. He has a proven track record of growing companies, and I know he will lead NetCarrier forward with the same drive. I will remain active at NetCarrier as Chairman of the Board.”
“I’m excited to join NetCarrier at such an important point in the company’s evolution,” said Doug Derstine. “The business has strong customer relationships, talented people, meaningful technical capabilities, and significant opportunity ahead. I look forward to working alongside Brook, Jerry, and the broader team to continue strengthening operational execution, supporting customers, and building a scalable growth platform across cloud communications, managed services, AI-enabled automation, and customer engagement solutions.”
Under Doug’s leadership, NetCarrier will continue investing in cloud communications, AI-powered voice automation, managed services, and channel growth as it expands its market presence and strengthens its AI-enabled communications capabilities.
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