Cleveland Clinic has appointed Ramon Jones as Global Chief Marketing Officer, bringing a broad leadership background across marketing, corporate communications, business operations, strategy and executive management to the global healthcare organization.
Jones joins Cleveland Clinic after more than 12 years in senior leadership roles at Nationwide, where he most recently served as Chief Marketing Officer. In his new position, he will support the organization’s mission across patient care, research and education, as part of a global workforce of more than 83,000 caregivers.
His experience spans brand strategy, digital marketing, communications, customer engagement and data-driven marketing. He also brings earlier operational leadership experience involving profit and loss, product strategy, distribution and talent management.
Jones served as Nationwide’s Chief Marketing Officer from November 2019 to April 2025. He led brand and marketing strategy, advertising, creative services, social media and corporate communications. His work focused on strengthening customer and partner relationships, building brand trust, expanding digital engagement and using data analytics to improve marketing performance. He was named a 2023 Adweek Brand Genius.
Before becoming CMO, Jones was Senior Vice President, Marketing and Corporate Communications from 2016 to 2019. He led marketing for Nationwide Financial and previously managed Property & Casualty marketing across multiple business lines, along with corporate communications and public relations.
From 2012 to 2016, Jones served as Regional Vice President, Western Regional Operations, where he managed a $1.7 billion region. His responsibilities included revenue, profitability, operating budgets, product and pricing decisions, distribution and talent management.
Earlier, he served as Associate Vice President, CEO Staff Assistant, supporting the CEO and Chief Strategy Officer and helping manage the CEO’s office and Office of Corporate Strategy.
Jones also worked as Associate Vice President, SERO Underwriting and Product Management at Allied Insurance, a Nationwide company. He led Commercial Lines and Personal Lines underwriting units within the Southeastern Regional Operations division.
Beyond his executive career, Jones serves on the boards of MediaAlpha and PubMatic. He joined MediaAlpha’s board in 2025 and has been on PubMatic’s board since 2023, where he contributes to strategic oversight and serves on its Audit and Nominations and Governance committees.
Jones holds an MBA in Strategy and Risk Management from The Wharton School, completed between 1996 and 1998. His experience across marketing, operations, strategy and corporate governance will support his new global marketing mandate at Cleveland Clinic.
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