R Systems International has announced the launch of GCC Copilot, a new AI assisted service aimed at helping mid market and large enterprises set up and scale Global Capability Centres. Alongside this, the company has expanded its global presence with a new delivery centre in Mexico and strengthened its operations in Romania to better serve clients across North America and Europe.
The GCC Copilot service is built on the company two decades of experience in working with SaaS scale ups and Fortune 100 companies. It is designed as a proprietary framework and accelerator that offers a low risk and agile approach to building high impact GCCs. The service provides an AI infused roadmap that focuses on faster setup, product expertise, automation first strategies, assisted runbooks, and easy scalability.
One of the key features of GCC Copilot is its promise of productivity from day one. This is enabled through AI powered frameworks that automate operational decisions, track objectives and key results, and measure talent productivity.
As part of its global expansion, R Systems has opened a new delivery centre in Mexico. This move comes after the company reported a three fold rise in demand from customers worldwide looking to establish GCCs in the past year. The Mexico centre will support clients, especially in the United States, by offering teams that work in similar time zones, improving collaboration and speed.
The company shared that India is expected to cross 2400 GCCs by 2030, while Eastern Europe already has around 1500 GCCs across Romania, Poland, the Czech Republic, and Hungary. In Mexico, the business process outsourcing market is projected to reach 5.93 billion dollars by 2030.
Pareekh Jain, Founder and Chief Executive Officer of a tech advisory firm, said enterprises are reshaping their global delivery models to place AI, automation, and product engineering at the centre of operations.
Nitesh Bansal, Managing Director and Chief Executive Officer of R Systems, said, “With GCC Copilot, we’re helping organizations build AI-first, cloud-native, and product-centric operations from day one. It’s not just about launching a capability center, but architecting a future-ready business model.” He added, “Countries such as India and Romania are no longer just delivery hubs; they are at the forefront of global innovation. The addition of Mexico gives us a stronghold in yet another time zone, to drive continuous innovation and deliver greater agility for our customers worldwide.”
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