Ola Electric announced on Monday that it has launched a nationwide in-app service appointment feature as part of its Hyperservice initiative. The company said the new feature will allow customers to schedule service for their vehicles in a simple and seamless way.
The update strengthens the company’s focus on offering a transparent, convenient and customer first service experience. The in-app booking system is designed to make servicing easier and more accessible. Users can select their preferred service slots, track the status of their service and manage all related needs directly through the Ola Electric app.
The company said the move brings the entire service process onto a single platform, removing the difficulties of traditional booking methods. It added that customers will receive genuine, high quality parts and standardised service procedures.
Ola Electric spokesperson said, “Our vision under the Hyperservice initiative is to offer world class experiences that are rooted in trust, convenience, and transparency. With the launch of in-app service appointments across India, we have taken a significant step in strengthening that promise.” The spokesperson added that the initiative gives customers more control, better visibility and the assurance of genuine, brand certified service.
Ola Electric recently announced that it is expanding Hyperservice into an open platform that aims to redefine electric vehicle servicing in India. As part of this expansion, Ola’s genuine spare parts, diagnostic tools and service training modules will be made available not only to its customers but also to independent garages, mechanics and fleet operators across the country.
The initiative is also a key part of Ola’s wider India Inside strategy, which focuses on building open, scalable and domestically integrated platforms across batteries, software and after sales and service infrastructure.
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