Salesforce raises full-year outlook as AI business gains momentum

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Salesforce lifts 2027 forecast as AI products drive growth Credit: Reuters
Salesforce lifts 2027 forecast as AI products drive growth Credit: Reuters

Salesforce has raised its annual revenue and profit forecasts as demand for its AI-powered products continues to support growth. The company also announced a new integration with Anthropic’s Claude AI models, sending its shares up 14% in extended trading.

Called “Claudeforce”, the new initiative expands a partnership between Salesforce and Anthropic that began in June. Salesforce is also an investor in Anthropic. The move comes as software stocks face growing pressure from investors concerned about AI disruption.

Salesforce recorded a $2.53-per-share gain from its strategic investments in the 2nd quarter on an adjusted basis. This helped adjusted earnings more than double to $5.90 per share. Earnings were also supported by a lower share count following share buybacks and strong operational performance.

The company has been expanding its AI capabilities through tools and autonomous agents that can automate sales, service and marketing tasks. Salesforce sees these products as an important driver of future growth.

For fiscal 2027, Salesforce now expects revenue between $46.1 billion and $46.4 billion, up from its earlier forecast of $45.9 billion to $46.2 billion.

The revised outlook is being supported by continued momentum in Agentforce, Data 360 and Slack. These gains are helping offset continued volatility in overall license revenue, finance chief Robin Washington said during a post-earnings call.

The forecast also includes expected contributions from the planned acquisitions of Contentful and Fin, both announced in June. The deals are expected to close in the coming weeks.

Industry analyst Rebecca Wettemann said, “Some big deals announced ⁠in the last quarter are driving the numbers, but so is greater availability of more prepackaged, easier-to-deploy AI agents.”

Salesforce has also raised its annual adjusted earnings forecast to between $16.67 and $16.71 per share, compared with its previous range of $14.06 to $14.12. The higher forecast reflects, among other factors, the reduction in the company’s outstanding share count.

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