As artificial intelligence becomes increasingly integrated into business operations, Indian professionals are demonstrating stronger confidence in AI adoption than their global peers, according to a recent report by ACCA.
The study reveals that AI is playing a growing role in recruitment, employee development, and everyday workplace activities. While organisations are accelerating AI adoption, experts stress that human oversight remains essential, particularly in hiring decisions, to ensure fairness and reduce potential bias.
The report found that 52% of respondents in India believe AI can support fair and unbiased recruitment processes, compared to the global average of 43%. Confidence levels were highest among Gen Z professionals at 54%, followed by Gen Y at 48% and Gen X at 27%.
AI usage across workplaces is also expanding rapidly. Around 57% of Indian professionals said they already use AI tools in their current roles, while 86% expressed confidence in learning and applying AI-related skills. Organisational investment in AI learning is also increasing, with 50% of respondents reporting access to employer-led AI training programs in 2026, up from 37% in 2025.
Despite the positive outlook, concerns continue to grow. The report identified job displacement as the biggest concern linked to technological advancement. Around 53% of finance professionals said they feel overwhelmed by the pace of technological change, while 57% are concerned about AI’s impact on their future roles. Additionally, 34% believe spending on AI is rising faster than investment in workforce development, compared to the global average of 26%.
Experts also warned against overreliance on AI in recruitment. “AI is an algorithm and algorithmic does not automatically mean objective or fair,” said Sowmya Narayan. She noted that AI systems trained on historical data may unintentionally reinforce existing biases and fail to account for individual career circumstances that require human judgment.
The report suggests that as generative and agentic AI automate more routine tasks, organisations will need to redesign job roles and focus on upskilling employees for higher-value responsibilities. While AI adoption is expected to continue growing, human involvement will remain critical to ensuring responsible and effective implementation.
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