Expanding its investment in data, analytics, and artificial intelligence, BMS has established a new Global Capability Centre (GCC) in Mumbai as part of its long-term strategy to scale technology-driven operations and enhance global collaboration.
The independent insurance and reinsurance broker has positioned the Mumbai centre as a key component of its operating model, supporting teams across broking operations, data, analytics, technology, and client service functions worldwide.
The GCC is led by Nipun Mapara as Managing Director, with Sanjeev Poojari serving as Head of Operations. The centre is designed to broaden BMS’s access to specialized talent, digital skills, and AI expertise in India while strengthening consistency and collaboration across the organization.
The launch comes as BMS continues to increase investments in data infrastructure and artificial intelligence. The company has already deployed AI tools across its broking and operational functions, and the Mumbai GCC will provide the specialist capabilities required to support these initiatives at scale.
The new facility also complements BMS’s growing presence in India following its recently announced strategic partnership with Berns Brett India (BBI). The investment in infrastructure, technology, and local talent marks the next phase of the company’s strategy to expand its geographic reach, diversify capabilities, and drive sustainable growth.
Commenting on the development, Nick Cook, Group CEO, said:
“The opening of our GCC in Mumbai is more than an operational milestone. It is a platform for building the data and AI capability that will help BMS serve clients better and compete more effectively. India has extraordinary professional talent and we are committed to making the BMS India GCC a genuine centre of excellence for the Group, not just a support function.”
Nipun Mapara, Managing Director of the GCC, added:
“We are already operational and contributing across multiple workstreams, from broking support and client services to analytics and technology. The team here understands that what we build in Mumbai has a direct impact on how BMS performs globally. That sense of purpose is energising, and we are ready to go.”
The centre was established with advisory support from EY, which assisted with feasibility assessment, design, development, and identifying the capabilities required for local delivery.
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