In a move aimed at positioning itself as a key destination for global capability centres, the Uttar Pradesh government has operationalised its Global Capability Centre (GCC) Policy and set up a dedicated technical study group to examine incoming proposals.
The newly formed technical study group (TSG) includes senior state government officials, representatives from Invest UP, NASSCOM, and STPI. This panel will be responsible for reviewing and screening applications from companies seeking to establish GCCs in the state.
As per the UP GCC Policy Implementation Rules-2025, approved in early January, the TSG is required to submit its recommendations within 30 days of receiving an application. A key condition under the framework is that only captive GCCs will qualify for benefits. Third-party BPO, KPO, or outsourcing firms serving multiple clients are explicitly excluded from the policy’s definition of eligible GCC units.
The policy is designed to attract large investments through a wide range of financial incentives. These include front-end land subsidies starting at 30% in Gautam Buddh Nagar and Ghaziabad and going up to 50% in the Eastern and Bundelkhand regions. In addition, all eligible units will receive 100% reimbursement of stamp duty on the purchase or lease of land and buildings.
Further support is offered through capital and operating subsidies. Level-1 GCCs are eligible for a capital subsidy of 25% of verified eligible capital investment, capped at ₹10 crore per year. Advanced GCC units can receive capital support of up to ₹25 crore annually. The policy also provides an interest subsidy of 5% on term loans taken for infrastructure development, available for up to 5 years and capped at ₹1 crore per unit per year.
On the operating side, eligible GCCs can claim a subsidy of 20% on operating expenses for 5 years. The annual cap is set at ₹40 crore for Level-1 units and ₹80 crore for advanced units. These benefits cover costs such as lease rentals, bandwidth, and electricity.
State officials expect the GCC policy, backed by clearly defined standard operating procedures, to significantly improve investment inflows and generate large-scale employment. As per official estimates, 21 companies have already begun investments under the GCC framework in the current financial year.
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