This transition marks an important moment for the organisation as Uppal takes on responsibility for business strategy, growth and operational excellence across the lending portfolio. His role will support the company’s mission of expanding financial access in Tier 2 to Tier 4 regions across India.
Before this appointment, Uppal served as Senior Vice President and Head Collections at IndoStar Capital Finance Ltd. During this period, he led enterprise wide collections strategy and execution across multiple retail lending products including vehicle finance and secured portfolios. His leadership strengthened operational resilience, improved portfolio efficiency and enhanced recovery systems in a competitive lending environment.
Prior to this, he held the position of Vice President and Head Collections for Vehicle Finance at IndoStar Capital Finance Ltd. He managed strategic oversight of the vehicle credit cycle, collections optimisation and customer lifecycle management in both commercial and personal mobility lending.
Before joining IndoStar, Uppal worked as Head Collections Digital at a financial services firm where he led digital recovery operations and enhanced automated recovery models. His responsibilities also included driving transformation initiatives that aligned with the firm’s digital first lending approach.
Earlier in his career, Uppal spent more than ten years at a major investment and finance company in various leadership roles including Associate Vice President, Senior Associate Vice President and Zonal Receivable Manager West and Regional Sales Manager Vehicle Finance. His work involved credit management, receivables strategy, portfolio governance and zonal sales across states such as Maharashtra, Gujarat, Madhya Pradesh and Goa. Uppal also gained early financial services experience at GE Capital and Standard Chartered Bank, building strong expertise in credit, collections and retail finance.
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