Kore.ai has announced that it will be a release partner for Microsoft Agent 365. The platform was unveiled at Microsoft Ignite 2025 in San Francisco. Kore.ai is a global provider of enterprise agentic artificial intelligence platforms and solutions.
Through this partnership, Kore.ai received early access to integrate with the Microsoft Agent 365 ecosystem. This integration aims to speed up the use of artificial intelligence agents in daily work. It brings the Kore.ai artificial intelligence for Work solution and artificial intelligence agents built on the Kore.ai Agent Platform into Microsoft Agent 365. These solutions can now be deployed, discovered, and accessed across Microsoft 365 applications. Users will experience artificial intelligence assistance directly in their workflow across Microsoft Word, Microsoft Teams, and other applications.
“We’re delighted to be a launch partner for Microsoft Agent 365, advancing the future of work through Al agents,” said Raj Koneru, Founder and Chief Executive Officer of Kore.ai. “Our agentic orchestration capabilities allow customers to bring Al into the flow of daily work, applying intelligence grounded in business data, and ensuring security and trust at every layer. By integrating our Al for Work solution within the Microsoft ecosystem, Kore.ai delivers secure, governable, and scalable agents capable of handling complex workflows and driving enterprise productivity at scale.”
The integration with Microsoft Agent 365 enables enterprises to deploy and manage artificial intelligence agents that work with users across Microsoft applications such as Outlook. It also improves enterprise governance, compliance, and security with native support for Microsoft security products that include Entra ID, Purview, and Defender. The integration further aims to increase productivity and return on investment by allowing artificial intelligence agents to act on enterprise data within information technology defined guardrails.
“Our collaboration with Kore.ai is accelerating the frontier workforce with next generation agentic solutions integrated with Microsoft Agent 365 the control plane for all agents. This supports faster innovation and helps customers stay secure, bringing agents into the same trusted environments as users with familiar infrastructure, apps, and protections,” said Nirav Shah, Corporate Vice President, Microsoft Agent 365.
As artificial intelligence shifts from tools to teammates, enterprises are moving into a phase where artificial intelligence agents will work alongside people as digital colleagues. These agents will take on roles, responsibilities, and tasks with autonomy and accountability. With the integration of Kore.ai’s Agent Platform and Microsoft Agent 365, enterprises gain the speed, control, and flexibility to manage and govern this digital workforce. This helps create a secure workplace that is more intelligent, adaptive, and human centred.
“The future of enterprise Al is human led and Al powered,” said Sharang Sharma, Vice President at Everest Group. “In the workplace, we expect to see rapid adoption of Al agents built across diverse platforms. To unlock their full potential, these agents must be intelligently orchestrated to drive seamless business operations. Agentic orchestration platforms like Kore.ai, combined with the secure and scalable infrastructure of Microsoft, will play a pivotal role in accelerating responsible enterprise Al adoption.”
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