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Zoho’s Arattai to get mandatory end-to-end encryption in coming days

Zoho announces a major security upgrade to its messaging app Arattai, with compulsory end-to-end encryption being rolled out across the platform. According to Zoho Co-founder and Chief Scientist Sridhar Vembu, the rollout will start with one-to-one chats before expanding to group conversations. The transition required extensive redesign and careful internal testing due to the complexity of the change.

Currently, around 6,000 Zoho employees are testing the new build. Vembu mentioned that initial tests uncovered several issues which have been resolved and a fresh test cycle is now underway. If everything goes smoothly, the update will be deployed to users within days. The upgrade will be mandatory since the new encryption model affects the app’s core architecture.

Vembu also confirmed that the latest version of Arattai already includes the encryption code. However, the feature will remain inactive until testing is fully complete. The update also brings performance improvements, including a faster and more refined interface. Vembu thanked users for their patience, saying, “If all goes well, we plan to deploy in a few days. It will be a forced upgrade on all because it is a drastic change.”

A user asked Vembu on a social platform if the new architecture introduces protocol-level changes such as key rotation or metadata minimization. Vembu clarified, “The protocol level stuff works fine because that has been stable code. The issues we identified were in the mandatory switch over process itself and also in transferring larger files. The switch over process has been refined now but we have to do this for millions of users at once, so keeping fingers crossed until it is done. Large file transfer causes memory issues in Android iPhone works fine and we are fixing that now.”

This update aims at the enhancement of the security of Arattai significantly, ensuring that all messages are encrypted and protected across devices. Users should expect the mandatory upgrade soon.

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