Abu Dhabi is fast-tracking its transformation into the world’s first AI-native government by 2027, backed by an AED13bn ($3.54bn) investment. The Department of Government Enablement – Abu Dhabi (DGE) confirmed that over 100 AI use cases are already operational across 40 government entities, with TAMM 4.0 set to launch at GITEX Global 2025.
TAMM 4.0 is designed to deliver proactive, personalised public services that adapt to citizens’ and residents’ life moments. Key features include intelligent orchestration of services across government entities, predictive service delivery powered by machine learning, and contextual AI assistants offering multilingual guidance.
The platform also enables predictive decision processing for routine approvals and compliance checks, allowing government employees to focus on higher-value interactions. Ahmed Tamim Hisham Al Kuttab, Chairman of DGE, said: “Our goal is to help build a government that feels as simple and intuitive as the technology that people use every day. Intelligent, responsive, and designed around human needs. TAMM 4.0 demonstrates this vision in action.”
Abu Dhabi has scaled AI from pilot projects to production, deploying use cases such as proactive service delivery triggered by life events, intelligent compliance monitoring, and smart resource allocation using machine learning. Services are provided in over 15 languages through natural language AI.
To promote responsible AI use, DGE has introduced AI Majalis—community forums held in traditional majlis settings that encourage dialogue on practical AI applications in daily life. Workforce transformation is also a focus, with over 95 percent of the government’s 30,000 employees trained in AI to ensure ethical and responsible adoption. New Chief Data and AI Officer roles have been established across all Abu Dhabi government entities to drive innovation and governance.
The Abu Dhabi Government Digital Strategy 2025–2027, supported by the AED13bn investment, outlines key pillars such as full AI integration, 100 percent sovereign cloud adoption, data-driven decision-making, a unified digital framework, and robust cybersecurity.
By 2027, Abu Dhabi aims to operate as an integrated, transparent ecosystem that anticipates community needs and continuously evolves, setting global standards for ethical, inclusive, and human-centred AI adoption.
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