Synology has announced a major update to its Office Suite, introducing advanced AI features in MailPlus, Office and the new Synology AI Console. These enhancements are designed to help organisations embrace AI transformation with greater security and efficiency, simplifying daily tasks while maintaining full control over data privacy and AI usage.
Rex Huang, Director of Enterprise Application Group at Synology, said, “Generative AI is rapidly transforming business workflow, but data privacy and compliance remain key concerns for adoption. Synology’s AI powered productivity solutions are engineered to help organisations confidently boost productivity and employee efficiency while giving IT teams the flexibility to deploy authorised models, control usage and costs, and prevent shadow AI, ensuring full data ownership.”
Boosting Email Productivity with Synology MailPlus AI
Synology MailPlus now uses generative AI to help users manage and respond to large volumes of emails more effectively. MailPlus AI can summarise long email threads and recommend actionable follow ups, making email triage faster. It also provides context aware, one click smart replies and can reference earlier emails or templates to help users compose precise and professional responses.
Smarter Collaboration with Synology Office AI
Synology Office AI enables users to quickly draft, refine and proofread text, as well as identify spreadsheet formulas using natural language queries. With a single click, entire documents and slides can be translated to support collaboration across languages. The AI Assistant can also reference files stored in Synology Drive, offering responses and suggestions tailored to an organisation’s context, which improves accuracy.
Centralised AI Management with Synology AI Console
The Synology AI Console serves as a central platform that integrates with major AI providers, allowing enterprises to select suitable models without extra integration costs. It offers detailed resource management through token limits and role based access controls, reducing the risk of unauthorised AI use.
Built in de identification features automatically remove sensitive information according to company policies before any data is sent to third party AI services. All AI activities are logged with transaction and admin records for auditing.
By combining private cloud infrastructure with tailored AI deployment and governance, Synology enables organisations to adopt generative AI confidently, ensuring full data ownership and minimising the risks of shadow AI.
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