Extreme Networks, Inc. (Nasdaq: EXTR), a leader in AI-powered automation for networking, today announced it has appointed Anisha Vaswani as Chief Information and Customer Officer (CICO). Vaswani will report directly to Extreme President and CEO Ed Meyercord.
As CICO, Vaswani will develop and implement the company’s overall IT strategy, ensuring that technology investments support the company’s business objectives and growth. Additionally, she’ll focus on driving internal innovation and customer success for the company by acting as “Extreme’s Customer ONE,” testing and validating Extreme’s products and solutions before rolling them out to customers to ensure they create a new industry standard for excellence. Vaswani will also oversee the company’s customer success initiatives, proactively engaging with customers to complete successful technology migrations and deliver significant value add – prioritizing long-term customer relationships, loyalty and retention.
“At Extreme, we believe technology and customer experience must be seamlessly integrated, which is why we created the CICO role. Anisha is the perfect candidate to ensure that every innovation enhances the customer journey. Her expertise in cloud adoption, cybersecurity and AI, combined with her track record of driving product adoption, maximizing value and increasing customer lifetime value, will help Extreme continue its journey to becoming a leading SaaS company in our space,” said Ed Meyercord, President and CEO of Extreme.
Prior to Extreme, Vaswani served in several CIO roles at prominent companies such as IDG, Box, Toast, Inc., and Shockwave Medical. As Shockwave Medical, she helped the company scale operations and grow annual revenue to $1B. As CIO of Toast, she helped guide the company through the IPO process and played a role in growing the company from $1B in revenue to over $3B in annual revenue. She holds a B.S. in Management Information Systems from San Jose State University.
Anisha Vaswani, CICO at Extreme, said, “Extreme is at a pivotal moment, with innovations like Extreme Platform ONE set to redefine the future of networking. I’m excited to join a team of visionary thinkers and believe that through relentless innovation and an unwavering focus on our customers, we’ll turn bold ideas into transformative success. Creating customer value is at the heart of everything we do.”
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