Salesforce has unveiled SMB Growth Kit in India, a bundled solution designed to help small and medium businesses manage sales, collaboration and business analytics through a single connected platform. The offering combines Agentforce Sales, Slack and Tableau, bringing customer data, team communication and business insights together while replacing multiple disconnected applications.
The company said businesses using the package can go live within 4 to 6 weeks with structured onboarding and implementation support. The solution is available immediately and includes onboarding, implementation and post deployment support. Salesforce will deliver the offering through selected reseller partners across India.
According to Salesforce, Agentforce Sales gives SMBs a unified view of leads, opportunities and sales pipelines while reducing dependence on spreadsheets and manual recordkeeping. The platform includes automated lead assignment, workflow automation, mobile access and AI powered features such as opportunity scoring, forecasting and recommendations.
Slack acts as the collaboration layer, enabling teams across sales, customer support, HR, IT and operations to work from a single interface. Tableau provides dashboards that help businesses track pipeline health, revenue trends and overall business performance using data connected with Salesforce.
“India’s SMBs are moving quickly toward AI, but ambition alone is not enough. Many businesses are investing in AI, but far fewer have implemented it because their customer data, team conversations and business insights are still scattered,” said Mankiran Chowhan, Managing Director, Salesforce India.
“SMB Growth Kit gives growing businesses one connected system where sales activity, team conversations and live insights work together, helping teams act with more confidence, fewer blind spots and less guesswork,” she added.
Swaroop Kaja, RVP, Sales, Salesforce India, said the company built the offering to simplify sales operations and collaboration.
“We launched SMB Growth Kit to give growing businesses one connected way to run sales, collaborate on deals and understand business performance in real time. With Agentforce Sales, Slack and Tableau working together, teams can spend less time chasing updates and more time moving customers forward,” Kaja said.
He added that the combined platform also creates a strong data foundation for businesses adopting AI as they scale.
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