The Employees’ Provident Fund Organisation (EPFO) has made Aadhaar-based face authentication mandatory for generating and activating Universal Account Numbers (UANs), introducing a more secure and streamlined verification process for members.
Under the new system, users must complete identity verification through facial authentication using the UMANG app, replacing the earlier methods of OTP-based verification and fingerprint authentication. The process allows employees to activate their UAN independently from home without requiring employer assistance.
The move is aimed at improving security, preventing the creation of fake accounts, enhancing data accuracy, and providing faster access to EPFO’s digital services.
The new face authentication system addresses several challenges faced by EPFO members under the previous verification process. OTP-based activation often failed when Aadhaar-linked mobile numbers were outdated, while biometric fingerprint authentication frequently resulted in mismatches, particularly for senior citizens and individuals facing biometric recognition issues.
By enabling Aadhaar-linked facial verification, EPFO seeks to offer a more accessible and user-friendly experience while ensuring that only genuine account holders can activate UANs and access provident fund services.
The authentication process is supported through the UMANG app and the Aadhaar FaceRD application. Users can complete a live facial scan under appropriate lighting conditions, with identity verification typically completed within seconds. Once verified, a default password is generated and shared with the user, providing immediate access to EPFO’s online services.
The initiative forms part of EPFO 3.0, the organization’s broader digital transformation program aimed at simplifying member services and improving accessibility.
As part of this transformation, EPFO is also preparing to introduce instant provident fund withdrawals through UPI and UPI-enabled ATMs. The upcoming facility is expected to allow members to withdraw 50% to 75% of their EPF balance instantly. Additionally, the auto-settlement limit for advance claims has been increased from ₹1 lakh to ₹5 lakh, enabling eligible members to receive funds for critical needs within 72 hours.
While testing for the UPI-based withdrawal system has been completed, EPFO has not yet announced a nationwide rollout date.
The latest move reflects EPFO’s continued efforts to strengthen security, reduce fraud risks, and modernize its services for millions of subscribers across the country.
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