A fresh restructuring move signals a renewed push by Ola Electric to stabilise operations and improve service performance amid growing market pressure.
Ola Electric Ltd has said that around 5% of its workforce will be impacted as part of a broader restructuring exercise aimed at streamlining operations and improving service efficiency. The company currently has about 3,500 employees, and nearly 175 staff members across departments are expected to be affected.
The electric two-wheeler maker, led by Bhavish Aggarwal, is working on a turnaround strategy that focuses on stronger service delivery and higher automation across front-end operations. The company said this approach is already showing early results through its Hyperservice initiative and service-led execution reset.
According to Ola Electric, same-day resolution is now being achieved for over 80% of service requests across the country.
“The company is doubling down on speed and discipline through increased automation across its front-end operations. As part of this ongoing structural transformation, approximately 5 per cent of the workforce will be impacted,” the company said in a statement.
The restructuring comes at a challenging time for the company. Ola Electric’s share of India’s electric two-wheeler market dropped to around 6% in January, compared with about 26% a year earlier, as per reports citing vehicle registration data. The decline has been linked to rising customer complaints related to service and vehicle quality. During the month, the company sold 6,747 vehicles.
Over the past year, Ola Electric has also seen several senior leadership exits. These include former chief financial officer Harish Abichandani, who was replaced by Deepak Rastogi, along with the departures of chief marketing officer Anshul Khandelwal and chief technology officer Suvonil Chatterjee.
Investor sentiment has remained weak after the company cut its FY26 consolidated revenue forecast to ₹3,000–3,200 crore from ₹4,200–4,700 crore, citing lower volumes. In the second quarter of FY26, Ola Electric reported a 43% year-on-year fall in operating revenue to ₹690 crore. Losses narrowed to ₹418 crore, compared with ₹495 crore in the same period last year.
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