Zomato, led by Deepinder Goyal, has partnered with HDFC Pension to introduce the “NPS Platform Workers Model” for its delivery partners. The initiative, supported by Kfintech as the Central Recordkeeping Agency, was officially launched by Finance Minister Nirmala Sitharaman during an event organised by the Pension Fund Regulatory and Development Authority (PFRDA) to celebrate NPS Diwas.
The programme aims to provide long-term financial security to gig and platform workers by giving them access to the National Pension System (NPS). It offers benefits such as lump sum payouts and monthly pensions upon retirement, along with features like small and regular contributions, portability of benefits, and seamless onboarding through eKYC.
According to NITI Aayog, the number of platform workers in India is expected to reach 23.5 million by FY2030, yet retirement savings among this group remain minimal.
Zomato revealed that over 30,000 of its delivery partners have already generated Permanent Retirement Account Numbers (PRANs) within 72 hours of the system’s integration. The company plans to expand NPS coverage to more than 100,000 delivery partners by 2025.
Sriram Iyer, Managing Director and CEO of HDFC Pension, said, “We are delighted to bring this offering to gig workers, in collaboration with Zomato. Usually, most individuals start to appreciate the importance of retirement planning as they near retirement. Hence, we constantly endeavour to create awareness on this topic. However, not all individuals have access to formal retirement planning instruments.”
“Through the ‘NPS Platform Workers Model’, such individuals can now start planning for their retirement. This model not only enables them to plan for their retirement but also contributes towards bringing a larger section of our population under the umbrella of long-term financial security. I would like to thank PFRDA for their vision and support in launching this model. I would also like to thank Zomato for their advocacy and initiative in implementing this model for their delivery partners. We strongly believe this will go a long way towards making India ‘Future Sure’.”
Aditya Mangla, CEO of Zomato, added, “Our delivery partners are at the core of Zomato. With HDFC Pension, we’re taking a step beyond daily livelihood—towards long-term financial security and assurance in retirement. This is part of our larger commitment to building stability and dignity for those who power India’s gig economy.”
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