Zoho Corporation has announced the release of Ulaa Enterprise, a secure, enterprise-ready version of their privacy-first browser, along with deep AI integrations inside its CX platform. The announcements were made during the company’s yearly user conference, Zoholics USA. According to a statement from Zoho, these advancements assist businesses in improving customer satisfaction, security, and productivity with deep AI integrations driven by Zia, the company’s own AI engine.
Report generation with Ask Zia, an agentic feature that enables the user to generate a report with a prompt, is part of the Zia integration in the CX platform. Additionally, users may take use of custom module development, a no-code tool that lets them adjust field types, create modules, and change permission configurations in plain English.
Zia may now carry out tasks on the user’s behalf in her capacity as an agent. By introducing a visual design layer to the CRM, users can now bring a picture to life using the CX platform’s image-to-design feature, image to Canvas (a no-code design studio).
“In order to provide a great customer experience, multiple people in an organisation are involved. Yet, only a few have access to the necessary customer data, which is typically stored in a CRM. With CRM for Everyone, we are democratising not just access to CRM, but also empowering users from different functions to efficiently and effectively serve their customers,” said Mani Vembu, CEO, Zoho.
Ulaa Enterprise, a specially made browser for today’s browser-first, security-conscious workplaces, was also introduced by Zoho. With features like proactive threat detection, extensive policy controls, and data loss protection built right into the browser, Ulaa Enterprise gives organizations a safe, legal, and AI-powered browsing experience. According to Zoho, Ulaa has had a 2.5X increase in downloads and monthly active user counts worldwide since its inception in 2023.
Because Ulaa Enterprise is based on Chromium, it offers a recognizable user experience together with improved security measures. According to Zoho, its cross-platform compatibility—which includes support for iOS and Android—guarantees uniform security for any employee device, meeting the growing demands of a hybrid workforce.
Regarding the cost of these new features, Zoho points out that, unless otherwise indicated, clients’ licensing fees include AI capabilities. With a yearly option of ₹365 per device, Ulaa Enterprise costs ₹40 per device each month. Businesses may test out the whole feature set during a three-month free trial.
Also read: Viksit Workforce for a Viksit Bharat
Do Follow: The Mainstream formerly known as CIO News LinkedIn Account | The Mainstream formerly known as CIO News Facebook | The Mainstream formerly known as CIO News Youtube | The Mainstream formerly known as CIO News Twitter |The Mainstream formerly known as CIO News Whatsapp Channel | The Mainstream formerly known as CIO News Instagram
About us:
The Mainstream formerly known as CIO News is a premier platform dedicated to delivering latest news, updates, and insights from the tech industry. With its strong foundation of intellectual property and thought leadership, the platform is well-positioned to stay ahead of the curve and lead conversations about how technology shapes our world. From its early days as CIO News to its rebranding as The Mainstream on November 28, 2024, it has been expanding its global reach, targeting key markets in the Middle East & Africa, ASEAN, the USA, and the UK. The Mainstream is a vision to put technology at the center of every conversation, inspiring professionals and organizations to embrace the future of tech.
