TCS and Air New Zealand Forge Five-Year Alliance for AI-Driven Digital Transformation

Technology leader Tata Consultancy Services (TCS) has formed a five-year alliance with Air New Zealand aimed at modernizing the airline’s digital systems and spearheading advancements in artificial intelligence (AI). This partnership is designed to enhance Air New Zealand’s digital capabilities, improve customer experiences, and increase operational efficiency in areas such as fleet management, crew scheduling, and ground services. 

This collaboration coincides with discussions by New Zealand’s Prime Minister, Christopher Luxon, regarding a free-trade agreement with India and the expansion of bilateral trade. Both countries are committed to strengthening their cooperation in research, science, technology, and innovation, while also fostering closer business and industry relationships to develop and commercialize new technologies.

“By leveraging AI, automation, and cloud technologies, we aim to reimagine operations, enhance passenger experiences, and build a more agile and resilient airline. This partnership reflects our commitment to helping global enterprises adapt, grow, and unlock new opportunities through technology,” K. Krithivasan, Chief Executive Officer and Managing Director of TCS, said.

TCS announced that this collaboration strengthens its enduring dedication to New Zealand, where it has acted as a digital transformation partner for more than 37 years, driving innovation in multiple sectors. With an office in Auckland and a workforce of 460 professionals, TCS serves over 20 significant clients in fields including banking, retail, construction, manufacturing, and local government. Additionally, through the TCS Co-Innovation Network™ (COINTM), the company partners with top universities in New Zealand to advance research in AI, cybersecurity, and sustainability.

Greg Foran, Chief Executive Officer of Air New Zealand, said, “This collaboration aligns with our vision to be a digitally enabled airline of the future. We began working with TCS in September 2024 and in just a few short months, we’ve seen the benefits of tapping into the depth and breadth of talent and expertise they have when it comes to digital solutions.”

“Going forward, TCS will be an instrumental partner in helping us deliver our cargo digital transformation and improvements to our digital retail capability. We’re excited about the benefits this partnership will bring for our customers and the aviation industry,” Foran added.

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