Sauce, the top first-party restaurant delivery platform that gives eateries control over their clientele and delivery, debuted its AI-powered restaurant customer retention tool at the New York Restaurant Show. With the help of personalized emails, exclusive offers, and tailored order recommendations, this new marketing automation automatically targets customers who have placed previous orders from a restaurant. It does this without requiring any supervision or management, increasing customer lifetime value and encouraging repeat business.
When the module was first made available internally to a small number of restaurants, orders increased by more than 20%. The business anticipates that restaurants would see a 30–50% rise in orders over time, which will significantly enhance the Sauce platform’s value proposition. The module uses artificial intelligence (AI) algorithms to create content that engages users, optimize timing, and deliver hyper-personalized communications. The technology gives customized rewards, makes sure each diner feels appreciated, and proactively encourages previous customers to place new orders by examining their ordering patterns, frequency, and preferences. Sauce’s goal is to enable independent restaurants to “take back control” of their customer connections through first-party delivery. This completely managed service extension, run by Sauce’s team of marketing specialists, needs no work from the restaurant.
“Customers have come to expect a delivery option from their favorite restaurants; however, many of the leading options out there create a division between the restaurant and the diner – Sauce is changing that,” said Li-ran Navon, CEO and Founder of Sauce. “Through our first-party delivery model, restaurants are able to offer a direct delivery experience without having to manage the process. Once an order is placed, Sauce handles the rest on behalf of the restaurant, creating a positive and personal experience between the restaurant and the diner. We are allowing restaurants to own their customer relationships – and invite them back via our new customer retention module. The system is automatic, meaning restaurants don’t have to manage the promotions. Once a diner enters the Sauce platform, they are automatically entered into a workflow designed to keep them coming back.”
With its white-label, first-party delivery platform, Sauce is revolutionizing the restaurant industry by allowing eateries to provide their customers with a direct delivery experience while handling the whole process for the operator. Sauce manages everything from driver dispatch to customer complaints, delays, and refunds, ensuring a seamless and satisfying delivery experience that upholds the standards of the restaurant’s brand while freeing up businesses to concentrate on what they do best—serve delicious food.Customers, couriers, and restaurants all benefit from the solution, which gives customers a direct and pleasant delivery experience, gives couriers a new source of income, and helps businesses optimize their profits. By providing establishments with an intelligent, automated solution to encourage repeat business—a crucial requirement in the highly competitive world of independent restaurants—the client retention module further strengthens Sauce’s value offer.
Without depending on third-party apps, individual restaurants and chains can handle their own online orders and deliveries with Sauce, a first-party food delivery platform. Sauce offers an affordable, comprehensive delivery service that increases restaurant revenue and patronage. With operations in New York, Florida, and other significant areas, Sauce is assisting eateries in “regaining control” over their income, data, and brand.
Sauce, a Miami-based company, is offering eateries a fresh chance to take full control of their delivery and client interactions. From placing to fulfillment, customer support, and retention, Sauce handles all part of the ordering and delivery process, freeing up restaurants to concentrate on their craft while ensuring that their patrons have a satisfying delivery experience. Sauce is reimagining what it means to operate a successful restaurant in the digital age by providing a more intelligent, sustainable model that gives restaurants back control through intelligent automation, personal assistance, and potent re-engagement capabilities.
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