The major cloud software provider Salesforce announced a worldwide release of its artificial intelligence platform, “Agentforce 360,” on Monday. This new technology will be fully available across the Salesforce’s entire range of cloud services. Its main purpose is to help customers automatically handle everyday tasks and reduce business costs.
The technology industry is currently engaged in a fast paced competition to boost products with advanced AI capabilities. Businesses are rapidly adopting AI agents, which can perform actions independently for users, as a direct way to curb expenses and improve efficiency.
Salesforce Chief Executive Officer Marc Benioff commented on the launch, stating, “Agentforce 360 connects humans, agents and data on one trusted platform.”
The new platform is already serving a large user base, with twelve thousand customers globally. These clients include the social media firm Reddit, the restaurant booking system OpenTable, and the employment services company Adecco, according to the cloud software provider.
In related news, Salesforce confirmed that its internal team messaging application, Slack, will now feature the new conversational AI. This powerful integration will allow employees to use chat functions to collect data and finish various tasks. Salesforce emphasized that this feature will operate with strong security safeguards and enterprise level controls. The global availability of Agentforce 360 marks a significant step in making advanced AI agents accessible for automation across a wide range of corporate functions.
Also read: Viksit Workforce for a Viksit Bharat
Do Follow: The Mainstream formerly known as CIO News LinkedIn Account | The Mainstream formerly known as CIO News Facebook | The Mainstream formerly known as CIO News Youtube | The Mainstream formerly known as CIO News Twitter |The Mainstream formerly known as CIO News Whatsapp Channel | The Mainstream formerly known as CIO News Instagram
About us:
The Mainstream formerly known as CIO News is a premier platform dedicated to delivering latest news, updates, and insights from the tech industry. With its strong foundation of intellectual property and thought leadership, the platform is well-positioned to stay ahead of the curve and lead conversations about how technology shapes our world. From its early days as CIO News to its rebranding as The Mainstream on November 28, 2024, it has been expanding its global reach, targeting key markets in the Middle East & Africa, ASEAN, the USA, and the UK. The Mainstream is a vision to put technology at the center of every conversation, inspiring professionals and organizations to embrace the future of tech.
