The Reserve Bank of India will implement a new set of banking guidelines from 20 November 2025. These rules aim to make banking safer, more transparent and more convenient for customers. A major update is that account holders will now be able to add up to four nominees to their bank accounts, which will help families claim funds faster and more easily in the future.
The rules mainly focus on accounts that have been unused or ignored for a long time. The central bank has stated that accounts without any activity for several years face a greater risk of fraud or misuse. To address this, banks will close or restrict certain categories of accounts that remain idle or carry no balance.
Under the new system, customers will need to ensure their accounts stay active by carrying out small transactions from time to time. They can also update their nomination details and add multiple nominees, which was not allowed earlier. The same nomination rules will apply to lockers and safe custody items.
According to the new regulations, three types of accounts will be closed. Dormant accounts will be shut if there has been no activity for two years. Inactive accounts will be closed if there has been no customer initiated transaction for twelve months. Zero balance accounts will also be closed if they remain unused for a long period after opening.
Customers can now include up to four nominees for bank accounts, fixed deposits, lockers and safe custody articles. They can choose between two nomination options. Simultaneous nomination allows all nominees to receive a share. Successive nomination enables one nominee to become eligible after the other.
The updated rules promise better transparency and faster settlement of funds after the death of an account holder. They also aim to reduce fraud linked to old unused accounts and encourage customers to manage their accounts more responsibly.
Before November 2025, account holders are advised to check the status of their accounts. They should reactivate any inactive account by completing a small transaction. They can visit the bank to add nominees and close zero balance accounts they no longer need. Keeping KYC and contact details updated will help them receive all alerts from the bank.
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