The role brings together technology leadership, marketing enablement, and operational oversight to support integrated delivery across the bank. In her new position, Rana will lead execution across consumer technology platforms, risk and regulatory programs, and the continued expansion of Westpac’s engineering capabilities. The appointment reflects the bank’s focus on stronger coordination between technology, operations, and customer-facing initiatives.
Rana brings more than a decade of experience at Westpac, with a career marked by steady progression across technology, operations, and business management. Most recently, she served as Head of Technology for close to 2 years, where she led technology delivery for the Consumer division’s risk and regulatory transformation. During this period, she also played a key role in scaling the Gold Coast Engineering Hub.
Before this, Rana spent over 5 years as Business Manager, supporting the General Manager Application Development in Group Technology and the CIO Consumer & Business Banking. In these roles, she contributed to major modernization efforts and governance programs across the organization.
Earlier in her tenure at Westpac, Rana led the Banking Executive Accountability Regime (BEAR) Program as Program Manager. She later held roles as Project Manager and Operations Manager, gaining hands-on experience in enterprise change delivery and operational excellence.
Her early career at the bank included work with the Westpac Foundation, where she supported community investment initiatives. She also held roles in Workforce Optimisation and frontline banking, building a strong understanding of the bank’s operations from the ground up.
Through these diverse responsibilities, Rana has developed a strong mix of technology expertise, business leadership, and customer-focused operational insight. Her appointment highlights Westpac’s confidence in her ability to align technology and marketing with the bank’s broader goal of creating better futures for customers and communities.
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