Infogain, a leader in digital customer experience engineering based in Silicon Valley, today announced the launch of its comprehensive Global Capability Center (GCC) solutions in India. Building on over two decades of experience establishing and scaling GCCs for Fortune 500 enterprises, Infogain’s GCC-in-a-Box approach, combined with AI-focused offerings, redefines how global organizations build, operate, and transform their capability centers.
Infogain’s GCC-in-a-Box methodology is highly specialized, agile, and curated to meet multi-industry-specific needs. It can be easily embedded for new setups, expansions, or defining niche centers of excellence. Infogain’s AI-first approach, powered by its proprietary Ignis and Agentic AI platforms, technology partnerships, and output-oriented delivery models, enables the GCC-in-a-box methodology to align perfectly with clients’ business and financial goals.
“As the Global Capability Center landscape changes, global companies need partners who can provide access to high-quality and scalable talent pools. They’re looking for specialized services focusing on AI, not just digital solutions,” said Dinesh Venugopal, CEO of Infogain. “Our approach uses AI-ready tools and skilled talent. We build GCCs for our clients’ future business operations that are flexible and highlight AI-driven talent, infrastructure, and processes.”
Infogain’s GCC services support multiple clients through Build-Operate-Transform (BOT) models and commercial constructs, ensuring rapid team ramp-ups and robust delivery frameworks. Our centers of excellence in prime metros across India, combined with Tier-2 hubs and a notable presence in Poland and Uruguay, enable a global, bundled offering.
Infogain is a premier GCC solution provider, offering end-to-end solutions from advisory and location strategy to legal compliance, talent acquisition, and ongoing optimization for sustainable growth and competitive advantage.
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