India is experiencing an AI revolution of unparalleled scale, with Agentic AI at the forefront. Even Sam Altman, CEO of OpenAI, couldn’t help but praise this rapid transformation, stating: “What’s happening with AI adoption in India right now is amazing to watch. We love to see the explosion of creativity—India is outpacing the world!”
So, what does this mean for Global Capability Centers (GCCs)?
These once-traditional support units are now evolving into AI-driven powerhouses, harnessing autonomous decision-making, operational efficiency, and relentless innovation. With AI seamlessly embedded into their core, GCCs are no longer just extensions of parent organizations—they are their strategic nerve centers, shaping business outcomes with precision.
India’s dominance in AI is undeniable, accounting for 40% of global AI agent deployments. Industries like banking, healthcare, and logistics are witnessing an unprecedented shift, with AI revolutionizing workflows and unlocking game-changing efficiencies.
Backing this claim, Deloitte’s latest report reveals that over 80% of Indian enterprises are actively investing in autonomous AI agents, while the State of GenAI (Fourth Wave) Report indicates that 70% of Indian businesses are aggressively pursuing AI-powered automation. The momentum is undeniable—India is setting the pace for the world.
With GCCs leading this charge, the AI transformation is no longer a vision of the future—it’s already here.
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