The tenth-biggest US commercial airline, Hawaiian Airlines, is looking into a hack that interfered with access to certain of its systems.
Hawaiian Airlines connects Hawai’i with 15 cities on the U.S. mainland and 10 other destinations in Asia and the Pacific. The airline employs over 7,000 people, operates 235 flights on average every day, and has a fleet of more than 60 aircraft.
In a statement released Thursday morning, the airline said the event had no impact on flight safety and that it had already been in touch with the appropriate authorities to help with the investigation of the attack.
In order to evaluate the impact of the assault and assist in restoring compromised systems, Hawaiian Airlines also engaged outside cybersecurity specialists.
“Hawaiian Airlines is addressing a cybersecurity event that has affected some of our IT systems. Our highest priority is the safety and security of our guests and employees. We have taken steps to safeguard our operations, and our flights are operating safely and as scheduled,” the airline said.
“Upon learning of this incident, we engaged the appropriate authorities and experts to assist in our investigation and remediation efforts. We are currently working toward an orderly restoration and will provide updates as more information is available.”
The airline’s website features a banner stating that travel has not been interrupted and that flights have not been hindered in any manner.
The website of Alaska Airlines, which is owned by Alaska Air Group, which purchased Hawaiian Airlines last year, also has the same warning.
“There has been no impact on safety, and the airline continues to operate safely. We are monitoring the situation,” the Federal Aviation Administration told Reuters in a statement.
It is currently unknown if Hawaiian Airlines’ systems were taken down to prevent a breach or if they were encrypted by a ransomware assault.
No ransomware operations have taken credit for the event, and the airline has not yet revealed the nature of the assault.
When journalists reached out to Hawaiian Airlines earlier today, a representative was not immediately available for comment.
This incident comes after a similar assault on June 13 that blocked consumers from accessing WestJet’s website and mobile app, making it Canada’s second-largest airline.
In order to meet its regulatory requirements, WestJet has contacted law enforcement and is working with outside forensic specialists to look into the incident.
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