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Cyber fraud in Mumbai: 70 year old Mulund resident duped of 6.13 lakh rupees in credit card scam

A seventy year old resident of Mulund, Kannan Balasubrahmanyam, has been cheated of six lakh thirteen thousand rupees after fraudsters posed as an executive from the credit card department of a private bank.

The fraudsters convinced him that his existing credit card could be upgraded to a Gold Card, police said. A case has been filed at the Navghar police station against the caller who identified himself as “Kuldeep Singh” and the bank account holders who received the stolen money.

According to the FIR, Balasubrahmanyam, a retired private sector employee, lives with his wife Meenakshi who is a retired schoolteacher at Gavanpada in Mulund East. He holds a savings account with the private bank and regularly uses its credit card.

On 4 November at about three thirty in the afternoon, he received a call from an unknown number. The fraudsters introduced himself as Kuldeep Singh from the bank’s credit card department and said that the existing credit card needed to be updated. He told the victim that he would soon receive a new Gold Card. The fraudsters asked for confirmation of the residential address. After some hesitation, the senior citizen shared the details. Two days later, on 6 November, while on his morning walk, Balasubrahmanyam realised that his WhatsApp, Facebook and email accounts had been compromised. Soon after, he began receiving OTPs for credit card transactions he had not carried out.

Shocked, he contacted his younger son Venkatesh who asked him to go to the bank at once to block the credit card and to replace his mobile SIM card. By the time he visited the credit card section of the bank’s Mulund East branch, fraudsters had already completed eleven online transactions between 4 November and 6 November. They fraudulently transferred six lakh thirteen thousand and fifty three rupees to other accounts.

After realising he had been deceived, Balasubrahmanyam reported the matter to the National Cyber Crime Reporting Portal on one nine three zero and later registered a formal complaint at the Navghar police station. The police have filed a case under the relevant sections of the Bharatiya Nyaya Sanhita Act and the Information Technology Act. The investigation is in progress.

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