Fractal, a global provider of artificial intelligence solutions to Fortune 500 enterprises, has announced the launch of CogentIQ, an innovative agentic AI platform designed to translate AI ambition into measurable enterprise performance. This platform aims to integrate intelligence directly into daily workflows by enabling AI agents to make decisions and take actions based on real-time data, accelerating product development and enhancing operational agility.
Srikanth Velamakanni, co-founder and group chief executive at Fractal, stated that CogentIQ represents the future of AI, moving beyond traditional dashboards to embed intelligence directly into daily workflows and accelerate decisions. The platform addresses common organizational struggles such as data silos and rigid workflows by offering a low-code interface, comprehensive data connectors, and autonomous agents that operate across various business functions.
CogentIQ has already seen successful early deployments across sectors including healthcare, insurance, and consumer packaged goods. For example, a major healthcare provider utilized CogentIQ to fully automate its contact center auditing process, which reportedly led to shorter call durations and improved member interactions, demonstrating tangible operational efficiency and a high return on investment.
The platform is built with a flexible, future-proof architecture. It supports integration with a wide array of structured and unstructured data sources and is compatible with diverse large language models (LLMs). CogentIQ also includes a suite of pre-built, domain-specific agents tailored for key business functions such as finance, human resources, and supply chain. Furthermore, the platform adheres to enterprise-grade security and compliance standards, featuring robust governance frameworks, secure authentication, and role-based access controls to ensure safe, ethical, and compliant AI operations.
Pranay Agrawal, co-founder and CEO of Fractal US, highlighted that CogentIQ empowers business users to move past static dashboards, understand the “why” behind the “what,” and trigger autonomous actions in real-time. With its low-code environment and minimal dependencies, businesses can build logical workflows, accelerate decisions, and unlock measurable impact from customer support to field sales. Fractal’s dedicated AI research team continues to focus on foundational AI advancements, including agentic systems and reasoning-based models, underpinning the capabilities of platforms like CogentIQ.
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