Ferguson, the largest value-added distributor catering to specialized professionals in the $340B North American construction market, both residential and non-residential, has announced the opening of its Global Capability Center (GCC) powered by ANSR in Bengaluru. This new center represents a major milestone in Ferguson’s digital transformation journey and underscores its dedication to providing world-class customer experiences through innovation and technology.
In collaboration with ANSR, a global leader in the establishment and operation of GCCs, the Ferguson GCC will act as a strategic extension of its operations, significantly contributing to technology innovation and operational efficiencies. Ferguson’s investment in India is a strategic move to adapt to changing customer needs.
“This is not just about scaling technology, it’s about building a future-ready organization,” said Arvind Rathore, Acting Managing Director for the Ferguson GCC powered by ANSR. “Our Bengaluru GCC is a strategic investment to ensure constant innovation and development capabilities. We’re excited to be in a city known for its technology leadership, and we’re building a team that will help drive digital solutions for the specialized trade professional.”
The GCC will be crucial in supporting Ferguson’s technology roadmap, especially in areas like software engineering, AI, Enterprise Resource Planning, Customer Relationship Management, data science, analytics, and network operations.
Lalit Ahuja, Founder & CEO of ANSR said, “The Ferguson GCC powered by ANSR reflects the company’s long-term commitment to technology-led growth, and ANSR is proud to partner in creating a high-performing innovation engine in India that complements Ferguson’s growth strategy.”
Instead of relocating roles, the Ferguson GCC powered by ANSR will complement existing operations by enhancing scalability, speed, and agility across global development initiatives. The center presents exciting career opportunities for top tech talent in India and is projected to expand to numerous key positions within technology functions over the next five years, with over 50 associates already onboard. Additionally, the center will soon accommodate several key leadership roles.
The Ferguson GCC aims to foster an environment where engineers and innovators can engage with cutting-edge technologies, allowing professionals in India to develop next-generation solutions for one of the world’s largest and most vital industries.
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