Wishing Mr. Eric Skinner greater responsibilities and exciting challenges in this impressive new chapter!
Citadel Credit Union has announced the promotion of Eric Skinner to Chief Information Officer. Skinner succeeds Brian Berry, who will retire later this year after 16 years of leadership, during which he established Citadel’s scalable, secure, and member-focused digital capabilities.
Skinner has been part of Citadel’s technology leadership team since 2013. With over 20 years of experience in financial services, he has played a key role in advancing the credit union’s operational infrastructure and digital transformation. He began his career as a programmer at a Georgia-based credit union and later led the migration of nearly 2,000 institutions to a new shared payments platform at a credit union service organization.
At Citadel, Skinner led a full core system conversion in his first year, which sparked a broader modernization of the organization’s IT operations. Since then, he has overseen major initiatives across business technologies, telecommunications, infrastructure, and cybersecurity. His focus on operational efficiency, innovation, and scalability has helped Citadel meet the needs of its growing member base while maintaining high standards of data security and member experience.
Outgoing CIO Brian Berry said, “It’s been a privilege to work alongside Eric over the years and to see firsthand his commitment to our organization, our members, and our team. I can’t think of a better leader to take the reins, and I look forward to seeing how he continues to build on the momentum we’ve created together.”
In his new role, Skinner will lead Citadel’s enterprise technology strategy, infrastructure, cybersecurity, and payment solutions, ensuring continued innovation and resilience across all digital channels.
Bill Brown, President and CEO of Citadel Credit Union, said, “Eric’s track record of execution and vision for scalable, member-first technology makes him the ideal leader to shape Citadel’s digital future. This transition also reflects the deep bench of talent and mentorship that has become a hallmark of our organization.”
Skinner stated, “I’m honored to step into the CIO role at Citadel Credit Union and build on Brian’s legacy of innovation, collaboration, and member-first service. Together with our talented team, I look forward to advancing Citadel’s technology strategy and delivering secure, seamless digital experiences for every member we serve.”
Skinner currently serves on the Symitar Advisory Board for Jack Henry, a leading banking technology provider and core platform partner to Citadel. He is also an active volunteer with the Children’s Cardiomyopathy Foundation, demonstrating his commitment to both industry advancement and community service.
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