In this new role, Dhakad will lead a team of over 200 professionals across Product Management, Technology, Design, and Analytics. His focus will be on driving innovation, enhancing the experiences of learners and educators, and scaling the company’s platform capabilities across its various business units within the upGrad Group.
With more than twenty years of experience across edtech, e-commerce, and gaming, Dhakad brings deep expertise in building digital products that deliver measurable business impact. His appointment reflects upGrad’s commitment to advancing product excellence, technological innovation, and global scalability as it continues to grow in the lifelong learning and workforce development sector.
Before joining upGrad, Dhakad was Vice President of Product, Design, and Analytics at Games24x7, where he led the product strategy for RummyCircle.com. During his tenure, he managed complex regulatory challenges, restored profitability, and boosted user engagement in a highly competitive market.
Earlier, as Senior Vice President of Product and Technology at Unacademy, Dhakad led the development of AI-powered recruitment and learning solutions that expanded the company’s revenue streams and diversified its offerings. His experience at Amazon involved leading major product initiatives in the App Store ecosystem, including the vernacular expansion for Amazon India, which helped the platform reach a wider audience across regional markets.
Dhakad has also held key leadership roles at Flipkart and GE, where he developed expertise in scaling digital ecosystems and aligning product strategy with business transformation goals.
His appointment comes at a significant time for upGrad, as the company continues to invest in innovation-led platforms, personalised learning technologies, and data-driven insights to reshape global education delivery. By integrating product strategy and technology under one leadership, upGrad aims to accelerate its goal of delivering a seamless, outcomes-based learning experience for professionals around the world.
Also read: Viksit Workforce for a Viksit Bharat
Do Follow: The Mainstream formerly known as CIO News LinkedIn Account | The Mainstream formerly known as CIO News Facebook | The Mainstream formerly known as CIO News Youtube | The Mainstream formerly known as CIO News Twitter
About us:
The Mainstream formerly known as CIO News is a premier platform dedicated to delivering latest news, updates, and insights from the tech industry. With its strong foundation of intellectual property and thought leadership, the platform is well-positioned to stay ahead of the curve and lead conversations about how technology shapes our world. From its early days as CIO News to its rebranding as The Mainstream on November 28, 2024, it has been expanding its global reach, targeting key markets in the Middle East & Africa, ASEAN, the USA, and the UK. The Mainstream is a vision to put technology at the center of every conversation, inspiring professionals and organizations to embrace the future of tech.
