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Cyber police issue alert on rising WhatsApp hacking and fake loan app scams in Mumbai

Mumbai’s cyber crime police have issued a public advisory warning citizens about the growing number of cyber frauds, including WhatsApp hacking and blackmail through fake loan applications. The alert highlights how these scams are targeting individuals across age groups, especially senior citizens and digitally unaware users.

WhatsApp hacking cases increase across the city

According to the advisory, cyber criminals are increasingly hijacking WhatsApp accounts to impersonate victims and deceive their contacts. They typically trick users into sharing their Google verification code or OTP by claiming it is required to fix a technical issue, verify identity, or join a group. Once the code is shared, the attacker installs WhatsApp on their own device using the victim’s number, gaining full access to chats and contacts.

“After gaining control, the criminal sends messages to the victim’s friends, family, or colleagues, pretending to be the victim or a senior officer. Employees may receive urgent requests for money or sensitive data, believing it is from their boss. This leads to financial losses and reputational damage,” the alert stated.

Steps to recover a hacked account

The police advised that users should immediately uninstall and reinstall WhatsApp to regain access. “If your WhatsApp is hacked, uninstall WhatsApp from your phone, reinstall it and wait for the Google code or OTP to activate your account. Once reinstalled, the criminal’s access is automatically revoked,” the alert said. It also warned that scammers often target older people or those less familiar with technology, urging awareness across all age groups.

Preventive measures for users

The police urged users to stay vigilant. “Never share OTPs or Google codes with anyone, even trusted contacts. Enable two-step verification in WhatsApp settings. Do not respond to suspicious calls or messages asking for codes or money. Inform your contacts immediately if your account is compromised and report incidents to 1930 or www.cybercrime.gov.in,” it stated.

Scammers using fake loan apps for blackmail

The police also cautioned citizens against fraudulent loan applications. “Scammers target young users, women, and vulnerable individuals. They send fake links disguised as job offers, cashback schemes, or loan approvals. Clicking the link installs a malicious app, and ₹5,000 or more is transferred to the victim’s account without consent. Victims are then harassed and blackmailed using morphed images taken from their phone gallery,” the alert added.

Digital safety advice from police

Citizens have been advised to avoid clicking on unknown links, install apps only from official app stores, and deny unnecessary permissions like access to contacts or gallery. The police further recommended using trusted antivirus software, keeping devices updated, and refraining from sharing personal photos or sensitive data online.

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