A fresh case of online credit card fraud has surfaced in Ahmedabad, where a 59-year-old retired BSNL employee was cheated of ₹2.38 lakh by cybercriminals. The accused allegedly posed as a bank employee and created a fake technical issue linked to the victim’s credit card application to gain his trust. The fraud came to light after unauthorized OTP-based transactions were made from his credit card account. Police have registered a case and launched an investigation.
The victim, a resident of the Ambawadi area, had applied online for a credit card in November last year. Soon after submitting the application, he received a call from an unknown number. The caller claimed that a technical error had occurred during the processing of the credit card and asked the victim to email his PAN card and pension-related documents to resolve the issue. Trusting the caller, the victim shared his PAN card and salary slip details.
On December 5, the accused sent a suspicious link, stating that it would initiate a video call for eligibility verification. As soon as the victim clicked the link, a video call started. During the call, the fraudster asked him to show another bank card under the pretext of verification. At the same time, the victim began receiving multiple OTP messages on his phone. Within minutes, 2 transactions were carried out from his credit card account and ₹2.38 lakh was withdrawn. After receiving an alert message about the deduction, the victim realized he had been cheated and immediately contacted the cybercrime helpline number 1930. The Satellite police registered a case and began probing the matter.
Investigators said cybercriminals often target elderly individuals and those with limited experience in online banking. They build trust by pretending to be bank officials or technical support staff and then misuse shared links and OTPs to execute fraud. Police have warned the public not to share bank details, PAN numbers, OTPs, or passwords with unknown callers. They also cautioned against responding to part-time job offers, high-return investment schemes, or unsolicited financial proposals received through calls or social media. Officials reiterated that banks never ask for OTPs or confidential information over the phone. Technical analysis is underway to trace the mobile number and identify the cyber fraud network involved.
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