The Central Bank of India (CBI) has partnered with Manipal Academy of BFSI, part of UNext Learning, to train 1,000 newly recruited credit officers as part of a structured capability-building programme. The initiative reflects the public sector lender’s focus on enhancing credit assessment standards and operational readiness amid a rapidly evolving banking and fintech landscape.
The residency-based programme blends classroom learning, digital modules, simulations, and mock-branch environments, allowing officers to gain hands-on exposure before deployment across branches. The curriculum is designed to bridge the gap between academic knowledge and real-world banking requirements, particularly in areas such as credit underwriting, risk evaluation, compliance, and customer engagement.
As Indian banks increasingly adopt technology-driven lending models, the role of credit officers has expanded beyond traditional processes to include data-led decision-making and digital workflows. Industry experts say initiatives like this are critical for ensuring that frontline banking talent is equipped to operate effectively alongside fintech tools, automated credit systems, and evolving regulatory expectations.
Manipal Academy of BFSI brings nearly two decades of experience in BFSI skill development, having trained over 200,000 professionals across banking and financial services. The collaboration builds on a long-standing relationship between the two institutions and highlights a broader trend within the sector—where banks are investing in structured talent development to improve asset quality, strengthen governance, and remain competitive in a fintech-driven financial ecosystem.
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