Celonis, a global leader in process intelligence, has announced plans to triple its workforce in India to 1,500 by 2027. The move aims to make India a central pillar of its global operations, accounting for nearly one-third of the company’s total headcount. This expansion highlights India’s growing role as a centre for innovation, product development, and enterprise transformation.
“It’s about turning India into the global brain of process intelligence and enterprise AI,” said Kaushik Mitra, Vice President and Head of Go-to-Market for Celonis India. Based in Bengaluru, Celonis’s Indian teams are driving the development of new capabilities within its process intelligence platform, helping enterprises modernise operations and accelerate AI-led transformation.
At Celosphere 2025 in Munich, Celonis reinforced its belief that “there is no AI without Process Intelligence (PI) and no PI without India.” During the event, the company introduced its new concept of “context engineering,” which allows organisations to build digital twins of real-world processes. This gives AI systems the necessary business context to operate accurately and effectively. “Context engineering is the future,” said Mitra. “When you understand your processes, you can design AI systems that work reliably.”
Carsten Thoma, President of Celonis, commended India’s rapid technological advancement, describing the country’s digital progress as “fascinating to watch.” He noted that India’s innovation-driven growth aligns with Celonis’s mission to help businesses achieve process excellence and measurable results through data-driven intelligence.
Mitra also cautioned that while companies are eager to adopt AI, many fail to achieve real impact due to the lack of contextual understanding. “Companies are rushing to adopt AI, but unless you give it a business context, it won’t deliver results. You end up hallucinating,” he said, emphasising the crucial role of process intelligence in bridging strategy and execution.
As Celonis strengthens its presence in India, the country is evolving from a delivery base into a strategic innovation hub—driving the next wave of enterprise AI and process transformation worldwide.
Also read: Viksit Workforce for a Viksit Bharat
Do Follow: The Mainstream formerly known as CIO News LinkedIn Account | The Mainstream formerly known as CIO News Facebook | The Mainstream formerly known as CIO News Youtube | The Mainstream formerly known as CIO News Twitter
About us:
The Mainstream formerly known as CIO News is a premier platform dedicated to delivering latest news, updates, and insights from the tech industry. With its strong foundation of intellectual property and thought leadership, the platform is well-positioned to stay ahead of the curve and lead conversations about how technology shapes our world. From its early days as CIO News to its rebranding as The Mainstream on November 28, 2024, it has been expanding its global reach, targeting key markets in the Middle East & Africa, ASEAN, the USA, and the UK. The Mainstream is a vision to put technology at the center of every conversation, inspiring professionals and organizations to embrace the future of tech.
