India is on the brink of its most significant workforce transformation yet. As per the 2025 ServiceNow AI Skills Research, Agentic AI—intelligent, decision-making AI agents—are set to reshape more than 10.35 million jobs across the country by 2030. This isn’t just a statistic; it marks a fundamental shift in how we work, learn, and lead.
Jobs in a variety of industries, from platform architects to payroll clerks, are quietly changing. Intelligent agents are taking over tasks that were previously monotonous and rule-based, freeing up human attention for strategy, innovation, and creativity. This change portends opportunity rather than upheaval in a nation with the greatest young population in the world.
“India’s AI journey is at a defining moment,” says Sumeet Mathur, SVP & MD, ServiceNow India. “This is not just about automation, it’s about reimagining work itself.”
The age of Agentic AI
Agentic AI collaborates rather than merely automates tasks. Because AI enhances human decision-making rather than replaces it, positions like implementation consultants and system administrators are growing in importance. As AI increases productivity and restructures processes, industries including manufacturing (8 million), retail (7.6 million), and education (2.5 million) are actually predicted to be most affected.
With an estimated three million new IT jobs over the next five years, India is spearheading the worldwide trend of AI-driven job expansion. Consider platform owners, data engineers, and software developers as the new heroes of an AI-powered economy.
Beyond pilots:The real AI work begins
Outpacing nations like Singapore and Australia, 25% of Indian businesses are already in the transformation phase, according to the survey. And since AI currently accounts for 13.5% of IT spending, the message is clear: AI is a priority for today’s execution, not a future experiment.
However, there are developing pains associated with this acceleration. 26% of businesses are still unsure of the skill sets they will require, and data security is still a major worry. The paper exhorts businesses to go beyond evaluating AI results and start investigating the transparent, moral, and cooperative process by which AI choices are formed.
What’s next?
Those who can adapt will be the ones in the future. Now as skills like ERP, data pipeline management, digital strategy, and prototyping are becoming more and more popular, the focus is on reskilling and job reinvention, transforming change managers into AI strategists and help desk personnel into leaders of digital transformation.
There is more to India’s Agentic AI moment than just technology. It has to do with transformation, skill, and trust. Furthermore, this isn’t simply a watershed moment for India, if the statistics is any indication. It serves as the world’s blueprint.
Also read: Viksit Workforce for a Viksit Bharat
Do Follow: The Mainstream formerly known as CIO News LinkedIn Account | The Mainstream formerly known as CIO News Facebook | The Mainstream formerly known as CIO News Youtube | The Mainstream formerly known as CIO News Twitter |The Mainstream formerly known as CIO News Whatsapp Channel | The Mainstream formerly known as CIO News Instagram
About us:
The Mainstream formerly known as CIO News is a premier platform dedicated to delivering latest news, updates, and insights from the tech industry. With its strong foundation of intellectual property and thought leadership, the platform is well-positioned to stay ahead of the curve and lead conversations about how technology shapes our world. From its early days as CIO News to its rebranding as The Mainstream on November 28, 2024, it has been expanding its global reach, targeting key markets in the Middle East & Africa, ASEAN, the USA, and the UK. The Mainstream is a vision to put technology at the center of every conversation, inspiring professionals and organizations to embrace the future of tech.
