Hyderabad has emerged as the most sought-after destination for Global Capability Centres (GCCs), attracting 40 per cent of all new greenfield centres set up in India over the past three years, according to a workforce research report by a talent solutions firm.
Of the 160 GCCs established in the last 30 months, 64 have chosen Hyderabad, committing to employ around 20,000 professionals. The city’s growing appeal among global firms, especially those based in the United States, has positioned Telangana as a key player in India’s expanding GCC landscape, the firm’s CEO (designate) Francis Padamadan said in an interaction on October 9.
During the same period, Bengaluru accounted for 33 per cent of new GCCs. The report titled Telangana: The Next-Gen GCC Powerhouse highlights the state’s growing strategic importance on the global map, with over 360 GCCs employing more than 3.1 lakh professionals.
“With a vibrant, skilled workforce and progressive infrastructure, the state has become a magnet for global enterprises seeking sustainable talent ecosystems. Our latest research highlights how Hyderabad’s foresight-driven growth, policy support and access to over 47 lakh white-collar professionals make it a preferred hub,” said the firm’s co-founder Kamal Karanth.
Telangana’s success in attracting GCCs is attributed to several factors, including a high-quality talent pool, competitive cost advantage, and its reputation for nurturing both technology and non-technology functions. The state’s ability to attract and retain mid- and senior-level professionals makes it a long-term strategic choice for global enterprises, Mr Padamadan added.
According to the report, 59 per cent (1.82 lakh) of Telangana’s total GCC workforce is employed in IT and ITeS, while banking, financial services, insurance, healthcare and manufacturing are also witnessing rapid growth. Women account for 33 per cent of the GCC workforce, with 19 per cent in leadership positions. Engineering and IT roles make up 57 per cent of total GCC employment in the state.
“Telangana’s GCC ecosystem has moved beyond its IT roots to become a multi-functional, sector-agnostic powerhouse,” Mr Padamadan said. Addressing attrition challenges, he recommended a “build, buy and borrow” approach for companies — developing talent from colleges, hiring from the market, and collaborating with staffing firms.
Head of Growth for GCC and Consulting, Kedar Pathak, added that Hyderabad will continue to attract major companies establishing GCCs, backed by global names such as Novartis, Deloitte and ZF already having a strong presence in the city.
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