Bharti Airtel has announced that its anti-fraud initiatives have led to a major reduction in cybercrime complaints. The results have also been confirmed by the Indian Cyber Crime Coordination Centre (I4C) under the Ministry of Home Affairs (MHA).
According to data shared by MHA-I4C, financial losses from cybercrime on the Airtel network have dropped by 68.7 percent, while overall cybercrime incidents have declined by 14.3 percent. These figures confirm the impact of Airtel’s fraud detection system in protecting customers and building a safer network. The analysis compares cybercrime data from September 2024, before the launch of Airtel’s Fraud and Spam Detection solution, with data from June 2025.
Gopal Vittal, Vice Chairman and Managing Director of Bharti Airtel, said, “We are on a mission of eliminating Spam and financial frauds for our customers. In the past one year, our AI-powered network solutions have identified over 48.3 billion spam calls and blocked 3.2 lakhs fraudulent links. However, we see this as small steps in a much larger fight. We will continue to innovate and invest heavily in this area until our networks are free of digital spam and scam.”
He further added, “The impact shared by the Indian Cyber Crime Coordination Centre (I4C) Ministry of Home Affairs (MHA) encourages us tremendously and validates our efforts in this mission. I would like to commend the MHA I4C and DoT for their initiatives to curb spam and fraud and we will look forward to collaborating deeply with the authorities to eliminate the threats of cyber-crimes and frauds.”
In September 2024, Airtel became the first telecom operator in India to launch a network-based AI-powered spam detection solution to tackle the rising problem of spam calls and messages. The system alerts customers in real time about suspected spam calls and SMS.
In May 2025, the company went further by introducing the world’s first solution to detect and block malicious links across all communication channels on its network in real time. The service has been automatically enabled for all Airtel mobile and broadband users at no additional cost.
The findings from I4C highlight the effectiveness of these steps, showing that Airtel’s proactive measures are making a meaningful difference in reducing spam, scams, and fraud for its customers.
Also read: Viksit Workforce for a Viksit Bharat
Do Follow: The Mainstream formerly known as CIO News LinkedIn Account | The Mainstream formerly known as CIO News Facebook | The Mainstream formerly known as CIO News Youtube | The Mainstream formerly known as CIO News Twitter |The Mainstream formerly known as CIO News Whatsapp Channel | The Mainstream formerly known as CIO News Instagram
About us:
The Mainstream formerly known as CIO News is a premier platform dedicated to delivering latest news, updates, and insights from the tech industry. With its strong foundation of intellectual property and thought leadership, the platform is well-positioned to stay ahead of the curve and lead conversations about how technology shapes our world. From its early days as CIO News to its rebranding as The Mainstream on November 28, 2024, it has been expanding its global reach, targeting key markets in the Middle East & Africa, ASEAN, the USA, and the UK. The Mainstream is a vision to put technology at the center of every conversation, inspiring professionals and organizations to embrace the future of tech.
