The Confederation of Indian Industry (CII) has put forward a detailed framework for a National Global Capability Centres (GCC) Policy. The goal of this initiative is to position India as the global hub for innovation-driven GCCs. It is expected to make a major contribution to India’s economic growth, create millions of jobs, and strengthen the country’s leadership in the technology and services sector.
Transforming India into a Global Innovation Hub
The framework aims to enhance India’s competitiveness as a destination for GCCs. These centres play a vital role in providing services such as software development, data analytics, research and development, and digital transformation. CII’s recommendation stresses the need to create an ecosystem that fosters innovation, attracts global investments, and builds advanced capabilities.
Key Objectives of the National GCC Policy
- Job Creation: The plan projects the creation of 20 to 25 million jobs, covering a wide range of skills in technology, management, and operations.
- Economic Growth: The framework targets up to USD 600 billion in economic output, making GCCs engines of innovation for global businesses.
- Global Positioning: The initiative aims to position India as a preferred choice for multinational corporations to establish GCCs that deliver end-to-end services and focus on high-value strategic work.
Key Pillars of the Framework
- Innovation-Driven Growth: Promoting R&D, artificial intelligence, machine learning, automation, and advanced analytics.
- Talent Development and Upskilling: Investing in training and reskilling to match industry demands.
- Investment Incentives: Offering fiscal and policy support to encourage GCC expansion in India.
- Ease of Doing Business: Streamlining regulations, lowering compliance requirements, and improving digital infrastructure.
- Collaboration with Academia and Startups: Building partnerships with universities and startups to strengthen the innovation ecosystem.
Strategic Importance of GCCs for India
Global Capability Centres are no longer seen as back-office support but as centres of strategic importance for multinational companies. Strengthening the GCC model in India will unlock new economic opportunities and help the country emerge as a leader in high-value services and innovative solutions.
CII has urged the Government of India to adopt this framework in partnership with industry stakeholders. This will help create a business-friendly environment that draws global GCC investments. The framework also aligns with India’s larger vision of economic self-reliance and leadership in global innovation.
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