A private sector employee from Teli Bagh’s Ramzan Nagar, identified as Aminuddin, lost INR 1.5 lakh in fraud from his bank account over a span of four weeks while struggling to get timely help from authorities.
The ordeal began on July 1 when Aminuddin received alerts about two unauthorised withdrawals of INR 97,000 and INR 3,000. Alarmed, he rushed to his bank requesting an immediate freeze on his account. Instead of action, he was sent from the bank to a local police post, then to PGI police station, and later to the Cyber Crime Cell in Hazratganj. His complaint was redirected back to PGI without progress.
On July 2, while he was still trying to secure his account, INR 40,790 was withdrawn, followed by another INR 9,999 on the same day. Attempts to change his registered mobile number and stop further debits proved ineffective. Even after the contact update was processed, the withdrawals continued.
Aminuddin kept visiting various offices, eventually filing a written complaint at PGI police station against fraud. Despite the ongoing losses, an FIR was only registered on September 8, more than two months after the first theft.
This case highlights the challenges victims face in cyber fraud cases where procedural delays and lack of coordination between banks and law enforcement allow criminals to keep stealing funds. The absence of immediate account freezing or swift investigation gives fraudsters more time to operate without being caught.
Experts stress the urgent need for faster coordination between banks and cybercrime units. Protocols such as instant freezing of accounts, quick verification processes, and immediate FIR registration could prevent further financial losses. Without transparent and responsive systems, victims—especially those less familiar with digital banking—remain exposed to prolonged financial fraud.
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