A survey by ACCA (the Association of Chartered Certified Accountants) estimates that by 2030, global capability centers (GCCs) will create 2.8 million jobs and contribute 2% of India’s GDP, making them a significant source of employment and growth.
GCCs, often referred to as Captive Centers or Global In-house Centers (GICs), are fully owned, integrated hubs established by multinational firms in areas with a high concentration of talent, aimed at creating value and intellectual property.
They enhance organizational capabilities and drive company transformation by leveraging global talent pools and technological breakthroughs.
India has emerged as the top location for MNCs to establish their centers, with over 1700 GCCs in 2023–2024 and over 2200 by 2030.
The paper highlighted the positive aspects, stating that the expansion of GCCs in India is fueled by a competent labor force, advantageous government regulations, and developing infrastructure.
The GCCs’ export earnings in FY2024 totaled over USD 64.6 billion, a 40% increase over FY23’s USD 46 billion.
By 2030, almost 20,000 global leadership positions are expected to be situated in India, according to the research. With 487 centers (29% of India’s total), Bengaluru leads the pack in the GCC’s expansion in Tier-1 cities in India.
The NCR area has 272 centers, while Hyderabad comes in second with 273 GCCs (16%).
With 12%, 11%, and 10% of the national total, respectively, Mumbai, Pune, and Chennai all make substantial contributions.
The fact that India presently has about 1,700 Global Capability Centers (GCCs), or more than 53% of the 3,200 GCCs worldwide, is a testament of its efforts to become the world leader in this area.
From cost-cutting entities to strategic centers promoting innovation, operational effectiveness, and corporate expansion, GCCs have changed throughout time.
Strategically situated in nations like India, GCCs provide access to a wide range of talent pools, strong ecosystems, and advantageous business conditions.
According to the research, finance positions in the GCC have changed from doing transaction-focused accounting to generating value for the company through cost transformation and process improvement projects. There are several opportunities in planning, analysis, reporting, procurement, and business partnerships.
Mid-level roles are moving to process improvements and driving transformation, while entry-level roles concentrate on data analytics, financial planning and analysis (FP&A), and compliance management, the research continued.
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