Qantas Airways revealed on Wednesday that personal information of more than a million customers—including phone numbers, birth dates, and home addresses—was accessed in what is now considered one of Australia’s largest cyber breaches in recent years.
The airline also confirmed that an additional four million customers had their names and email addresses exposed in the cyberattack.
Following the initial disclosure of the incident last week, Qantas stated that the compromised database held personal data of 5.7 million individuals. This number comes after removing duplicate records from the original estimate of six million affected customers.
Despite the breach, Qantas said there is currently no indication that any of the stolen information has been leaked. The company is continuing to monitor the situation closely.
“Since the incident, we have put in place a number of additional cyber security measures to further protect our customers’ data, and are continuing to review what happened,” said Qantas Group CEO Vanessa Hudson.
This breach marks one of the most significant cyber incidents in Australia since the 2022 attacks on telecom provider Optus and health insurer Medibank. Those events led to the introduction of mandatory cyber resilience regulations in the country.
Qantas assured that it is working to understand the root cause of the breach and is strengthening its cybersecurity framework in response.
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