A recent study conducted by Inductus, a Global Capability Center (GCC) enabler, reveals that implementing the Digital Twin strategy has enabled GCCs in India to scale operations 50% faster. The results show that combining this strategy with the GCC Service Model boosts operational efficiency, shortens implementation timelines, and reduces costs compared to conventional models.
The Digital Twin strategy creates virtual representations of GCC operations, enabling companies to simulate, monitor, and analyze processes in real time. This method leverages predictive analytics, process automation, and data-driven decision-making to enhance performance. The survey indicates that multinational corporations adopting this model can achieve real-time collaboration across time zones, thereby improving coordination between offshore teams and global headquarters.
According to India’s Economic Survey 2024, GCCs are expected to contribute 3.5% to India’s GDP. However, Inductus predicts that with the growing adoption of the Digital Twin strategy, this contribution could rise to 5%, fueled by the ongoing growth of multinational companies in India.
The survey highlights various industry sectors reaping the benefits of the Digital Twin strategy. In the Tech and IT sector, it enhances global R&D operations, reduces infrastructure expenses, and ensures smooth integration with headquarters. BFSI companies utilizing this strategy have reported better compliance while addressing data security and governance challenges. Pharmaceutical and life sciences organizations have optimized their supply chains, improved regulatory compliance, and expedited clinical research.
In the engineering and manufacturing sectors, the survey noted a 30% decrease in production lead times due to AI-driven simulations and process improvements. The retail and e-commerce industries have enhanced inventory management, customer experience, and predictive analytics through AI-generated insights.
The research emphasizes important trends that are influencing the future of GCC operations in India. These trends encompass AI-powered decision-making, scalable cloud and IoT integration, tailored industry solutions, and sustainability efforts that align with ESG (Environmental, Social, and Governance) standards. Organizations adopting these innovative strategies are likely to create more efficient, compliant, and future-oriented GCCs, enhancing risk management and returns.
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