Concerns around data privacy are intensifying as India’s digital air travel system comes under the scanner for how it manages sensitive passenger information.
The DigiYatra system, designed to streamline airport processes and reduce congestion, is now facing serious questions over the security of biometric data. A parliamentary standing committee on transport, tourism, and culture has raised concerns about how personal data, especially facial recognition details, is being handled.
In its recent report, the committee stated that such biometric data falls under highly sensitive categories and requires strict safeguards and continuous monitoring. However, it pointed out that no comprehensive independent audit of the system has been conducted so far, calling it a major oversight gap.
Currently, over 2 million passengers are registered on the DigiYatra app, and the system is operational at nearly 30 airports across India. It enables automated passenger verification, reducing time for check-in and security checks. Despite this, the increasing use of biometric technology has raised concerns about potential data breaches and misuse.
The committee stressed the need for transparency and accountability. It highlighted a lack of clarity on how data is collected, stored, processed, and shared. The absence of an independently verified review of these processes was flagged as a serious issue.
It has recommended that the concerned ministry immediately conduct an independent audit through a neutral and specialised agency. This review should examine user consent systems, data storage practices, retention timelines, and risks of breaches or misuse. It also called for a detailed review of the DigiYatra Foundation’s operational framework.
The report noted that DigiYatra has been used more than 86 million times, showing rapid adoption and scale. While this reflects strong usage, it also indicates the large volume of sensitive data being processed, increasing potential security risks.
The committee also questioned whether the system has achieved its goal of improving passenger processing time. The lack of publicly available and verifiable performance data has raised doubts about its actual impact.
Experts say biometric data is among the most sensitive forms of digital identity, and any breach could have serious consequences. They emphasise the need for strong cybersecurity systems, strict compliance, and regular independent audits.
The issue highlights the challenge for policymakers to balance technological convenience with privacy rights. While DigiYatra represents the future of air travel, its success depends on building trust through transparency and strong data protection.
Following the recommendations, there are expectations that the government may soon begin an independent review and strengthen oversight. This could improve credibility and boost passenger confidence in digital travel systems.
The key question now is whether these concerns will lead to real reforms and whether DigiYatra can become a secure and trusted digital identity solution for air travel.
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